Privacy Policy
The SportsPal — thesportspal.com
Last updated: 8 May 2026
1. Introduction
The SportsPal ("we", "us", "our") operates the website thesportspal.com (the "Platform"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Platform.
By creating an account or using the Platform, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the Platform.
2. Information We Collect
2.1 Information You Provide Directly
When you register for an account or update your profile, we may collect your name, email address, date of birth, gender, city, country, profile photo, and sport preferences.
2.2 Information from Third-Party Authentication
You may register or log in using third-party services such as Google, Strava, or Facebook. When you do so, we receive certain information from these providers as described below.
Google: When you sign in with Google, we receive your name, email address, and profile photo. We use this to create or link your account and pre-fill your profile.
Strava: When you sign in with Strava, we receive your name, profile photo, city, country, and gender from your Strava profile. With your authorisation, we also access your recent activity data (activity type, distance, duration, and date) and athlete statistics (all-time and yearly totals for running, cycling, and swimming). We use this data to auto-detect your sports and display a private training summary on your account page. Strava activity data is only visible to you, the authenticated user, and is never displayed publicly or shared with third parties.
Facebook: When you sign in with Facebook, we receive your name, email address, and profile photo. We use this to create or link your account and pre-fill your profile.
2.3 Information Collected Automatically
When you visit the Platform, our servers may automatically record standard log information including your IP address, browser type, operating system, referring URL, pages visited, and the date and time of your visit. This information is used for security, troubleshooting, and to improve the Platform.
3. How We Use Your Information
We use the information we collect to:
Create and manage your account.
Pre-fill your profile with information from third-party authentication providers.
Auto-detect your sports based on your Strava activity history (with your authorisation).
Display a private training summary and recent activities on your account page (Strava data, visible only to you).
Show you relevant events, coaches, training groups, shops, and services based on your sports and location.
Personalise your experience on the Platform, including sport-specific navigation and content.
Communicate with you about your account, events you have expressed interest in, and Platform updates.
Maintain the security and integrity of the Platform.
Comply with legal obligations.
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
Service providers: We may share information with trusted third-party services that help us operate the Platform (e.g. hosting, email delivery). These providers are contractually obligated to protect your data and may only use it to provide services to us.
Legal requirements: We may disclose your information if required by law, regulation, legal process, or government request.
Business transfers: If the Platform is acquired or merged with another company, your information may be transferred as part of that transaction. We will notify you of any such change.
With your consent: We may share information for any other purpose with your explicit consent.
5. Third-Party Services and APIs
5.1 Strava
Our use of the Strava API is governed by Strava's API Agreement. We access your Strava data only with your explicit authorisation via OAuth. You can revoke our access at any time by visiting your Strava settings at strava.com/settings/apps. When you revoke access, we will no longer be able to retrieve new data from Strava, though previously synced profile information (name, photo, sport preferences) will remain on your SportsPal account unless you delete it. Your Strava activity data and training statistics are displayed only to you and are never used to train machine learning models or shared with third parties.
5.2 Google
Our use of Google authentication is governed by Google's API Services User Data Policy. We only request basic profile information (name, email, photo) and do not access any other Google services or data.
5.3 Facebook
Our use of Facebook authentication is governed by Meta's Platform Terms. We only request basic profile information (name, email, photo) and do not access your Facebook posts, friends list, or any other Facebook data.
6. Data Storage and Security
Your data is stored on secure servers. We implement industry-standard security measures including encrypted connections (HTTPS/TLS), secure password hashing, and access controls to protect your personal information. Authentication tokens for third-party services are stored securely and are never exposed to other users.
While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete or anonymise your personal information within 30 days, except where we are required to retain it for legal, regulatory, or legitimate business purposes.
Cached data from third-party services (such as Strava training statistics and recent activities) is stored temporarily and refreshed periodically. This cached data is deleted when you disconnect the relevant service or delete your account.
8. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you.
Correct inaccurate or incomplete personal information.
Delete your account and personal information.
Withdraw consent for data processing where consent is the legal basis.
Object to or restrict certain types of data processing.
Request a copy of your data in a portable format.
Disconnect third-party services (Strava, Google, Facebook) from your account at any time.
To exercise any of these rights, please contact us at the email address provided below. We will respond to your request within 30 days.
9. Cookies
The Platform uses essential cookies that are necessary for the site to function, including session cookies for authentication and security. These cookies do not track you across other websites and are deleted when you close your browser or when your session expires.
We do not currently use third-party analytics or advertising cookies. If this changes in the future, we will update this policy and provide you with appropriate notice and controls.
10. Children's Privacy
The Platform is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly.
11. International Data Transfers
The Platform is operated from the United Arab Emirates. If you are accessing the Platform from outside the UAE, please be aware that your information may be transferred to, stored, and processed in the UAE or other jurisdictions where our servers or service providers are located. By using the Platform, you consent to this transfer.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by posting a notice on the Platform or by sending you an email. The "Last updated" date at the top of this policy indicates when it was last revised. Your continued use of the Platform after changes are posted constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Website: https://thesportspal.com
